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Withdrawal and refund

You have 14 days from your first purchase to withdraw without giving a reason. From the Billing page: Within 24 hours of purchase: press Withdraw and refund now

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You have 14 days from your first purchase to withdraw without giving a reason. From the Billing page:

  • Within 24 hours of purchase: press Withdraw and refund now. Your plan ends immediately and the refund of the unused part of the period starts.
  • From 24 hours up to 14 days: press Request withdrawal. We stop renewals at once, review the request and refund the unused part within 14 days of the request, to the payment method you used. We email you at every step.

Since you asked to start right away, you pay for the part already used.

After 14 days you can cancel to avoid future months, but the current period is not refunded. For special cases write to [email protected].

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